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How can we help you today?

Knowledgeable, timely assistance
when you need it.

Technical Support

Arbutus Software is committed to excellence in customer service. The Arbutus technical support team provides Arbutus customers and partners with world-class support for optimal use of Arbutus products.

Toll-free within North America: 877.333.6336

Outside North America: 604.437.7873

Fax: 604.437.7872


Online User Forum

The Arbutus Software User Forum is an online forum created exclusively for Arbutus customers. Visit the Arbutus User Forum.

First-time visitors will be asked to create a user name and password. An administrator from Arbutus reviews new user requests during business hours, and access credentials are sent via email. This is a one-time security measure to ensure that only customers of Arbutus software may access the User Forum.

“Thanks to the Arbutus team for all the help. It’s rare to see such outstanding responsiveness.”

- Joel Bavender, IT Support Analyst, Bealls


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